Apply For Director Service Management

• Barry Callebaut Group
• Office Location
• Full Time

Experience: 10 - 10 years required

Pay:

Salary Information not included

Type: Full Time

Location: Hyderabad

Skills: IT Service Management, Incident management, Problem Management, Ticketing, Service Request Management, Knowledge Management, License management, Team Leadership, Global Service Management, collaboration, Operational excellence, Continuous improvement, Service Recovery, ServiceNow, resource allocation, Global Leadership, Network technology, Agile methodologies, Teamwork, Communication skills, Innovation, ITIL standards, ITSM tooling, 1st level support, service desk analytics, Technical Change Management, Strategic Oversight, IT service management capabilities, standardization of IT services, managed service providers, KPIs, Service Level Agreements, User Satisfaction, IT budget management, Change management initiatives, English proficiency, Consumer Goods Industry, flexible thinking, CrossFunctional Collaboration, resilience, Diversity, Inclusion, Ethical Standards