Explore Job Openings at UnifyCX
Employees - 100+, Positions - 25+, Salary - 0 - 3 Lacs, Industry Type - IT - Software
UnifyCX Overview
Welcome to the career portal of UnifyCX on MYTAT! We're thrilled that you're considering joining our team. Below are the latest job openings available at our company. We are constantly growing, so be sure to check back regularly for new opportunities.
UnifyCX Current Job Openings
Here are the latest job opportunities available at UnifyCX:
Customer Service Executive Inbound
UnifyCX
Office Location
Full Time
- General Skills
- Communication
- Teamwork
INR 19 k - INR 22 k /Month
Graduate Engineering Trainee - Documentation Process
UnifyCX
Office Location
Full Time
- Strong multitasking skills
- Excellent typing skills
- Basic understanding on legal concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent written communication skills
- willingness to learn
- Innovate
- Take on challenges proactively
Salary Information not included
Analyst - Customer Support
UnifyCX
Office Location
Full Time
- Excellent verbal
- written communication skills
- Strong analytical abilities
Salary Information not included
TVC Provider Voice
UnifyCX
Office Location
Full Time
- Strong multitasking skills
- Excellent typing skills
- Good Hindi speaking skill
- Basic understanding on legal concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent written communication skills
- willingness to learn
- Innovate
- Take on challenges proactively
Salary Information not included
Operation Manager
UnifyCX
Office Location
Full Time
- Bpo Operations
- Workforce management
- Communication skills
- Excel
- Powerpoint
- Dialers
- managerial capacity
- contact center metrics
- ClientFacing Skills
- reportinganalytics tools
- International voice processes
- Quality Frameworks
- Crm Systems
- workforce optimization tools
Salary Information not included
Customer Support Executive - Non-voice
UnifyCX
Office Location
Full Time
- Customer Service
- Verbal communication
- written communication
- Critical Thinking
- Troubleshooting
- Patience
- learning
- Innovation
- Excellent typing skills
- Call Handling
- Keyboard shortcuts
- Computer usage
- Empathy
- Positive attitude
- Challenges proactively
Salary Information not included
Analyst- People Ops (HRBP)
UnifyCX
Office Location
Full Time
- People Management
- Retention Strategies
- Employee grievance
- Exit Interviews
- Dynamic
- Innovative
- Employee engagement activities
- Preparing various dashboards
- Handling ER issues
- Handling of PIPs
- RETENTIONS
- Audit preparation
- New initiative to the organization
- HR for Voice process
- Excellent written
- verbal communication skills in English language
- Good Team Player
- Selfmotivated
- Disciplined
- Excellent interpersonal skills
- Ability to take decision under stressful condition
- willing to learn
- Achieve the best
- Strong negotiation skills
- Liaison Skills
Salary Information not included
Business Insights Manager (BIM)
UnifyCX
Office Location
Full Time
- Data Management
- Analytics
- Power Bi
- Data Visualization
- Stakeholder engagement
- security management
- Thought Leadership
- Design Thinking
- Project Management
- Communication skills
- Teamwork
- Data Flow Diagrams
- Business Analysis
- Technical acumen
- Partnership
- collaboration
Salary Information not included
Managed Services SDM Team Leader
UnifyCX
Office Location
Full Time
- service management
- Service delivery
- Account Management
- Team Management
- SLA Management
- Managed Service Provider MSP
- Customer Success
Salary Information not included
Senior Analyst - Support
UnifyCX
Office Location
Full Time
- Advanced Excel
- Data Analysis
- Microsoft Office
- Salesforce
- CRM
- sql queries
- Data Visualization
- Customer Service
- Statistics
- Database functions
- Gis Tools
Salary Information not included
Quality Analyst
UnifyCX
Office Location
Full Time
- bpo
- Voice Process
- Monitoring
- Evaluation
- Call Quality
- Training
- Compliance
- Quality standards
- Communication skills
- QA tools
- Feedback
- Analytical skills
- MS Excel
- Reporting
- international voice process
- CRM
- Ticketing Systems
- Quality Analyst
- customer interactions
- Quality Trends Analysis
- Call Center Metrics
- Call Monitoring Software
- Attention to Detail
Salary Information not included
Angular Javascript Developer
UnifyCX
Office Location
Full Time
- JavaScript
- Angular
- css
- owasp
- Unit Testing
- Wordpress
- TypeScript
- react
- Vuejs
Salary Information not included
Chargeback Specialist
UnifyCX
Office Location
Full Time
- Communication skills
- Ticket triaging
- Partner Account Management
Salary Information not included
Compensation Benefits Manager
UnifyCX
Office Location
Full Time
- Compensation Management
- Benefits Administration
- Data Analysis
- Reporting
- Analytical skills
- Stakeholder Support
- Knowledge of Compensation Principles
- Legal regulations knowledge
Salary Information not included
Customer Support Analyst
UnifyCX
Office Location
Full Time
- Customer Service
- Web technologies
- Network troubleshooting
- written communication
- Verbal communication
- Problem Solving
- Computer Skills
- Project Management
- Software Implementation
- Interpersonal Skills
- IT platform
- Live chat support
- Internet skills
- Attention to Detail
- Technology Inclination
INR 3 Lacs - INR 3 Lacs /year
Manager - Talent Acquisition
UnifyCX
Office Location
Full Time
- Talent acquisition
- recruitment
- Stakeholder management
- Employer Branding
- HR
- Business administration
- DataDriven Approach
- Sourcing Strategies
- Recruitment analytics
- ATS
Salary Information not included
Ticket Agent (billing and technical support), Mangalore
UnifyCX
Office Location
Full Time
- Customer Service
- Technical Support
- Troubleshooting
- Documentation
- Communication skills
- Technical Aptitude
- ProblemSolving Skills
- Familiarity with support tools
- Multitasking abilities
Salary Information not included
Trainer - Voice Process
UnifyCX
Office Location
Full Time
- bpo
- Communication skills
- Product Knowledge
- soft skills
- Call Center Operations
- MS Office
- Time management
- Trainer
- International voice processes
- adult learning principles
- training methodologies
- Learning Management Systems LMS
Salary Information not included
IN - Junior Analyst
UnifyCX
Office Location
Full Time
- Patience
- Troubleshooting Skills
- Ability to think critically
- Excellent typing skills
- Quick grasp of technical concepts
- Knowledge of keyboard shortcuts
- Efficient computer usage
- Excellent verbal
- written communication skills
- Empathy
- Positive attitude
Salary Information not included
Senior Manager Ops
UnifyCX
Office Location
Full Time
- SLA Management
- CRM
- Leadership
- Stakeholder management
- Analytical skills
- Process optimization
- Automation
- CSAT Measurement
- Customer Lifecycle Strategies
- Helpdesk Platforms
- Support Analytics
- Datadriven decision making
- MultiChannel Support Management
- CrossFunctional Collaboration
Salary Information not included
Senior Data DevOps Engineer
UnifyCX
Office Location
Full Time
- aws
- Snowflake
- Dbt
- Automation
- Information security
- Python
- Ruby
- PHP
- Perl
- Git
- SQL
- Docker
- Kubernetes
- Apache Airflow
- MLOps
- cicd
Salary Information not included
Voice Agent (billing only) VOICE AND TICKET, Mangalore
UnifyCX
Office Location
Full Time
- Technical Troubleshooting
- Customer service orientation
- Adaptability
- Verbal
- written communication skills in English
- Attention to Detail
- ProblemSolving Skills
- Familiarity with support tools
- Multitasking abilities
Salary Information not included
Technical Support- SaaS
UnifyCX
Office Location
Full Time
- Product Knowledge
- Troubleshooting
- VPN
- Antivirus
- Chat Support
- Ticket Support
- Desktop engineers
- Software as a Service SaaS
- tickets
- chat hybrid experience
- Good written
- Communication skills
Salary Information not included
Customer service Rep- Chat and email support
UnifyCX
Office Location
Full Time
- Customer Service
- Communication
- Troubleshooting
- Broadband Services
- Video Services
- Time management
- Billing Inquiries
- Service Upgrades
- Account Updates
- CRM software
- Problemsolving
Salary Information not included
Site Reliability Engineer (NOC)
UnifyCX
Office Location
Full Time
- Incident management
- Change Management
- Monitoring tools
- Automation tools
- MySQL
- Db2
- JIRA
- New Relic
- Jenkins
- Splunk
- nagios
- Python
- Ruby
- Bash
- Java
- Kubernetes administration
- CentOS servers
- Java application support
- ArgoCD experience
- Linux skills
- Basic scripting knowledge
- Alerting tools
- Loki
- Grafana
- GoLang
- API programming
- Jira integration
- Slack integration
- xMatters integration
- PagerDuty integration