Explore Job Openings at UnifyCX

Employees - 100+, Positions - 25+, Salary - 0 - 3 Lacs, Industry Type - IT - Software

UnifyCX Overview

Welcome to the career portal of UnifyCX on MYTAT! We're thrilled that you're considering joining our team. Below are the latest job openings available at our company. We are constantly growing, so be sure to check back regularly for new opportunities.

UnifyCX Current Job Openings

Here are the latest job opportunities available at UnifyCX:

Customer Service Executive Inbound

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • General Skills
  • Communication
  • Teamwork

INR 19 k - INR 22 k /Month

Graduate Engineering Trainee - Documentation Process

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Strong multitasking skills
  • Excellent typing skills
  • Basic understanding on legal concepts
  • Knowledge of keyboard shortcuts
  • Efficient computer usage
  • Excellent written communication skills
  • willingness to learn
  • Innovate
  • Take on challenges proactively

Salary Information not included

Analyst - Customer Support

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Excellent verbal
  • written communication skills
  • Strong analytical abilities

Salary Information not included

TVC Provider Voice

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Strong multitasking skills
  • Excellent typing skills
  • Good Hindi speaking skill
  • Basic understanding on legal concepts
  • Knowledge of keyboard shortcuts
  • Efficient computer usage
  • Excellent written communication skills
  • willingness to learn
  • Innovate
  • Take on challenges proactively

Salary Information not included

Operation Manager

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Bpo Operations
  • Workforce management
  • Communication skills
  • Excel
  • Powerpoint
  • Dialers
  • managerial capacity
  • contact center metrics
  • ClientFacing Skills
  • reportinganalytics tools
  • International voice processes
  • Quality Frameworks
  • Crm Systems
  • workforce optimization tools

Salary Information not included

Customer Support Executive - Non-voice

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Customer Service
  • Verbal communication
  • written communication
  • Critical Thinking
  • Troubleshooting
  • Patience
  • learning
  • Innovation
  • Excellent typing skills
  • Call Handling
  • Keyboard shortcuts
  • Computer usage
  • Empathy
  • Positive attitude
  • Challenges proactively

Salary Information not included

Analyst- People Ops (HRBP)

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • People Management
  • Retention Strategies
  • Employee grievance
  • Exit Interviews
  • Dynamic
  • Innovative
  • Employee engagement activities
  • Preparing various dashboards
  • Handling ER issues
  • Handling of PIPs
  • RETENTIONS
  • Audit preparation
  • New initiative to the organization
  • HR for Voice process
  • Excellent written
  • verbal communication skills in English language
  • Good Team Player
  • Selfmotivated
  • Disciplined
  • Excellent interpersonal skills
  • Ability to take decision under stressful condition
  • willing to learn
  • Achieve the best
  • Strong negotiation skills
  • Liaison Skills

Salary Information not included

Business Insights Manager (BIM)

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Data Management
  • Analytics
  • Power Bi
  • Data Visualization
  • Stakeholder engagement
  • security management
  • Thought Leadership
  • Design Thinking
  • Project Management
  • Communication skills
  • Teamwork
  • Data Flow Diagrams
  • Business Analysis
  • Technical acumen
  • Partnership
  • collaboration

Salary Information not included

Managed Services SDM Team Leader

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • service management
  • Service delivery
  • Account Management
  • Team Management
  • SLA Management
  • Managed Service Provider MSP
  • Customer Success

Salary Information not included

Senior Analyst - Support

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Advanced Excel
  • Data Analysis
  • Microsoft Office
  • Salesforce
  • CRM
  • sql queries
  • Data Visualization
  • Customer Service
  • Statistics
  • Database functions
  • Gis Tools

Salary Information not included

Quality Analyst

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • bpo
  • Voice Process
  • Monitoring
  • Evaluation
  • Call Quality
  • Training
  • Compliance
  • Quality standards
  • Communication skills
  • QA tools
  • Feedback
  • Analytical skills
  • MS Excel
  • Reporting
  • international voice process
  • CRM
  • Ticketing Systems
  • Quality Analyst
  • customer interactions
  • Quality Trends Analysis
  • Call Center Metrics
  • Call Monitoring Software
  • Attention to Detail

Salary Information not included

Angular Javascript Developer

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • JavaScript
  • Angular
  • css
  • owasp
  • Unit Testing
  • Wordpress
  • TypeScript
  • react
  • Vuejs

Salary Information not included

Chargeback Specialist

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Communication skills
  • Ticket triaging
  • Partner Account Management

Salary Information not included

Compensation Benefits Manager

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Compensation Management
  • Benefits Administration
  • Data Analysis
  • Reporting
  • Analytical skills
  • Stakeholder Support
  • Knowledge of Compensation Principles
  • Legal regulations knowledge

Salary Information not included

Customer Support Analyst

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Customer Service
  • Web technologies
  • Network troubleshooting
  • written communication
  • Verbal communication
  • Problem Solving
  • Computer Skills
  • Project Management
  • Software Implementation
  • Interpersonal Skills
  • IT platform
  • Live chat support
  • Internet skills
  • Attention to Detail
  • Technology Inclination

INR 3 Lacs - INR 3 Lacs /year

Manager - Talent Acquisition

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Talent acquisition
  • recruitment
  • Stakeholder management
  • Employer Branding
  • HR
  • Business administration
  • DataDriven Approach
  • Sourcing Strategies
  • Recruitment analytics
  • ATS

Salary Information not included

Ticket Agent (billing and technical support), Mangalore

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Customer Service
  • Technical Support
  • Troubleshooting
  • Documentation
  • Communication skills
  • Technical Aptitude
  • ProblemSolving Skills
  • Familiarity with support tools
  • Multitasking abilities

Salary Information not included

Trainer - Voice Process

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • bpo
  • Communication skills
  • Product Knowledge
  • soft skills
  • Call Center Operations
  • MS Office
  • Time management
  • Trainer
  • International voice processes
  • adult learning principles
  • training methodologies
  • Learning Management Systems LMS

Salary Information not included

IN - Junior Analyst

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Patience
  • Troubleshooting Skills
  • Ability to think critically
  • Excellent typing skills
  • Quick grasp of technical concepts
  • Knowledge of keyboard shortcuts
  • Efficient computer usage
  • Excellent verbal
  • written communication skills
  • Empathy
  • Positive attitude

Salary Information not included

Senior Manager Ops

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • SLA Management
  • CRM
  • Leadership
  • Stakeholder management
  • Analytical skills
  • Process optimization
  • Automation
  • CSAT Measurement
  • Customer Lifecycle Strategies
  • Helpdesk Platforms
  • Support Analytics
  • Datadriven decision making
  • MultiChannel Support Management
  • CrossFunctional Collaboration

Salary Information not included

Senior Data DevOps Engineer

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • aws
  • Snowflake
  • Dbt
  • Automation
  • Information security
  • Python
  • Ruby
  • PHP
  • Perl
  • Git
  • SQL
  • Docker
  • Kubernetes
  • Apache Airflow
  • MLOps
  • cicd

Salary Information not included

Voice Agent (billing only) VOICE AND TICKET, Mangalore

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Technical Troubleshooting
  • Customer service orientation
  • Adaptability
  • Verbal
  • written communication skills in English
  • Attention to Detail
  • ProblemSolving Skills
  • Familiarity with support tools
  • Multitasking abilities

Salary Information not included

Technical Support- SaaS

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Product Knowledge
  • Troubleshooting
  • VPN
  • Antivirus
  • Chat Support
  • Ticket Support
  • Desktop engineers
  • Software as a Service SaaS
  • tickets
  • chat hybrid experience
  • Good written
  • Communication skills

Salary Information not included

Customer service Rep- Chat and email support

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Customer Service
  • Communication
  • Troubleshooting
  • Broadband Services
  • Video Services
  • Time management
  • Billing Inquiries
  • Service Upgrades
  • Account Updates
  • CRM software
  • Problemsolving

Salary Information not included

Site Reliability Engineer (NOC)

  • Client name UnifyCX
  • Location Office Location
  • Employment type Full Time
  • Incident management
  • Change Management
  • Monitoring tools
  • Automation tools
  • MySQL
  • Db2
  • JIRA
  • New Relic
  • Jenkins
  • Splunk
  • nagios
  • Python
  • Ruby
  • Bash
  • Java
  • Kubernetes administration
  • CentOS servers
  • Java application support
  • ArgoCD experience
  • Linux skills
  • Basic scripting knowledge
  • Alerting tools
  • Loki
  • Grafana
  • GoLang
  • API programming
  • Jira integration
  • Slack integration
  • xMatters integration
  • PagerDuty integration

Salary Information not included