PRM360
Employees - 100+, Positions - 1+, Salary - 0 - 0 , Industry Type - IT - Software
PRM360 Overview
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Customer Support Manager - SaaS B2B exp is mandatory
PRM360
Office Location
Full Time
- People Management Team Leadership
- Conflict Resolution Stakeholder Management
- SaaS Customer Support Experience
- Technical Support Expertise
- Excellent communication
- Customer Handling Skills
- Support Metrics Performance Analysis
- CRM Support Tools
- Escalation Crisis Management
- Process Optimization Knowledge Management
- collaboration with crossfunctional teams
- Familiarity with AI Support Tools Automation