Zonal Sales Manager B2C Lumiere Fenestration Private Limited

About Us:

Company Overview:

The Zonal Sales Manager is responsible for generating sales by visiting clients (Architects, Builders, Contractors etc.) in their respective locations, demonstrating product features, and closing sales. This role requires strong interpersonal skills, a deep understanding of the product, and the ability to meet sales targets.

Principle duties

Sales Strategy and Execution:

• Develop and implement effective sales strategies to drive revenue growth in project segment through architects, builders, engineers etc.
• Set clear sales objectives and ensure alignment with the overall business goals.
• Conduct regular visits to clients to promote products and services.
• Demonstrate and detailed presentation of products offerings, highlighting the benefits to potential customers.

Sales Management:

• Develop accurate sales forecasts and regularly report on sales performance to management.
• Oversee the sales process to ensure efficiency and effectiveness.
• Identify new market opportunities and drive business development initiatives through team.
• Manage key client relationships and negotiate high-value deals.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Prepare and present a detailed quotation, including pricing, timelines and material specifications.
• Engaging in negotiations regarding pricing, payment terms and delivery schedules etc.
• Overlooking the order placement, production coordination and delivery schedule if required.

Customer Relationship Management:

• Build and maintain strong, long-lasting customer relationships.
• Address and resolve customer complaints promptly and efficiently.
• Gather customer feedback and share insights with the branding and marketing teams.

Market Analysis:

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Monitor competitors' products, sales, and marketing activities.
• Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Reporting and Documentation:

• Maintain and present accurate records of all sales activities, including sales calls, presentations, closed sales, and follow-up activities.
• Submit daily, weekly, and monthly sales reports as required.

Collection of Receivables:

• Manage accounts receivable by tracking outstanding invoices and following up with clients for timely payment.
• Implement strategies to reduce overdue payments and minimize bad debt risk.
• Collaborate with finance and accounting teams to reconcile accounts and resolve payment discrepancies.

Complaints Management:

• Efficiently manage and resolve customer complaints and providing timely and satisfactory solutions.
• Maintain detailed records of complaints and resolutions in the CRM system and analyze complaint trends and provide feedback to Regional Sales Manager for continues improvements.

After Sales Service:

• Oversee the installation process if required and ensure the customer satisfaction.
• Provide ongoing support, including maintenance advice and handling any post-installation issues if required.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• Supportive work environment with mentorship from experienced professionals.

Pay (per month) : 50000 to 60000/- plus allowance & incentives (based on experience)

Benefits:

• Cell phone reimbursement
• internet reimbursement
• provident fund

Schedule : Day shift

Supplementary Pay: Performance Bonus

Work Location: Central Zone(Kerala)

Job Type: Full-time

Requirements

Education: Bachelor's degree in Business Administration, Marketing, or a related field.

Experience: Proven experience as a Sales Executive or relevant role.

Other Skills

• Business Development
• Client Relationship Management
• Communication and Presentation
• Results-Oriented
• Appointment and Visit Management
• Adaptability
• Data Management and Reporting
• Networking
• Problem-Solving
• Time Management

Language Skills: Strong Written and Verbal Skills in Malayalam and English

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Language:

• Malayalam, English (Preferred)

Work Location: In person