UPS Service Engineer Better Power Services Pvt Ltd
Better Power Services Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kolkata
Skills: routine maintenance, Technical Support, customer interaction, Customer Communication, Documentation, Safety Compliance, Inventory Management, installing, Troubleshooting, repair, Training customers
About Better Power Services Pvt Ltd
Job Description
ROLES & RESPONSIBILITIES OF FIELD SERVICE ENGINEER Installing: Setting up and configuring UPS system at customer sites. Routine maintenance: Performing regular inspections, preventative measures, and cleaning to maintain equipment's operational readiness. Troubleshooting and repair: Diagnosing and resolving technical issues, performing repairs, and replacing faulty parts. Technical Support and Customer Interaction: Providing technical support: Answering customer queries, offering guidance on equipment usage, and providing remote or on-site assistance. Training customers: Educating clients on proper equipment usage, maintenance procedures, and troubleshooting techniques. Customer communication: Communicating effectively with customers to understand their needs, address concerns, and ensure customer satisfaction. Documentation: Maintaining accurate records of service activities, installations, and repairs. Safety compliance: Ensuring adherence to safety regulations and guidelines during all service operations. Inventory management: Managing spare parts and tools required for repairs and maintenance Educational Qualification: ITI / Diploma in Electrical or Electronics Experience : 1 or 2 years on UPS field Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person,