Travel Consultant Forever Travels
Forever Travels
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 17000 - INR 42000 /Month
Type: Full Time
Location: 47, LEVEL, SCF, 1, Phase 10, Sahibzada Ajit Singh Nagar, Punjab 160062 Phase 4 mohali, Chandigarh
Skills: General Skills, Communication, Teamwork
About Forever Travels
Job Description
**Job Role:
- **Flight Ticket Booking**: Handle domestic and international flight reservations, ensuring accuracy and best fares.
- **Customer Service**: Assist clients with queries regarding travel itineraries, ticket changes, cancellations, and refunds.
- **Fare Calculation**: Utilize Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre to provide accurate fare quotes and issue tickets.
- **Itinerary Planning**: Suggest suitable routes and flight schedules based on client preferences and travel needs.
- **Visa & Travel Documentation**: Guide clients on travel documentation, visa requirements, and policies related to different destinations.
- **Cost Management**: Compare fares, airlines, and promotional deals to ensure cost-effective travel solutions for clients.
- **Problem Resolution**: Address flight delays, cancellations, and any travel disruptions by coordinating with airlines.
- **Reporting**: Maintain daily logs of bookings, cancellations, refunds, and generate periodic sales and performance reports.
- **Advisory Role**: Stay updated on airline policies, travel restrictions, and emerging trends in the travel industry.
- **Sales Support**: Promote and upsell travel packages, insurance, and additional services to clients.
- **Team Collaboration**: Work closely with other departments like sales, operations, and accounts to ensure seamless service
delivery.