Telesales Executive Credible Realtors

Responsibilities:

• Lead Generation:
• Making outbound calls to potential clients to introduce properties, generate interest, and qualify leads. 
• Property Promotion:
• Providing detailed information about properties, including features, pricing, and location, to prospective buyers. 
• Appointment Scheduling:
• Setting up appointments for property viewings with the sales team. 
• Database Management:
• Maintaining accurate records of client interactions and updating customer information in the CRM system. 
• Client Relationship Management:
• Following up with leads and existing clients to nurture relationships and encourage sales. 
• Sales Support:
• Assisting the sales team by providing them with qualified leads and supporting their efforts to close deals. 
• Product Knowledge:
• Staying updated on real estate market trends and project details to effectively communicate with clients. 
• Handling Inquiries:
• Addressing customer queries, concerns, and complaints through phone calls and email. 
• Reporting:
• Maintaining records of calls and providing regular reports to the sales team or supervisor. 

Required Skills:

• Communication Skills:
• Excellent verbal communication skills are essential for effectively conveying information and building rapport with clients. 
• Sales Skills:
• Persuasiveness, the ability to handle objections, and closing skills are crucial for converting leads into sales. 
• Interpersonal Skills:
• Building and maintaining positive relationships with clients is important for long-term business development. 
• Active Listening:
• Understanding client needs and preferences is vital for providing relevant information and solutions. 
• Computer Skills:
• Proficiency in using CRM software, database management, and other relevant tools is necessary. 
• Product Knowledge:
• Staying updated on real estate market trends and property details is important. 
• Time Management:
• Efficiently handling multiple calls and managing time effectively is crucial for meeting targets. 
• Problem-Solving Skills:
• Addressing customer concerns and finding solutions to their queries is a key part of the role. 
• Adaptability:
• Adjusting communication style based on social cues and conversational hints to build rapport. 
• Sales Techniques:
• Knowledge of sales techniques and customer relationship management (CRM) tools.