Telemarketing Assistant For M4marry Malayala Manorama
Malayala Manorama
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Sales, Customer Relationship Management, Customer experience, Communication skills, Outbound Calls
About Malayala Manorama
Job Description
Roles and Responsibilities Selling Membership packages over the phone and achieve the targeted sales numbers. Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Job Type: Full-time Schedule: Day shift Rotational shift Work Location: In person,