Telecalling Executive Female The Design Park

Key Responsibilities:

• Outbound Calls: Make cold and warm calls to potential customers from a provided list to introduce products or services.
• Inbound Calls: Handle incoming calls from customers with inquiries, questions, or complaints and provide timely and accurate information.
• Lead Generation: Follow scripts and guidelines to generate new leads and qualify them based on predefined criteria.
• Sales: Persuade customers to purchase products or services, and close sales over the phone (if applicable to the role).
• Data Management: Accurately record all call details, customer information, and outcomes in the CRM system.
• Follow-ups: Schedule and perform follow-up calls with prospects to nurture relationships and move them closer to a purchase.
• Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, or sales.
• Collaboration: Work with the sales and marketing teams to provide feedback on lead quality and campaign effectiveness.