Telecalling Executive Tradais Commerce LLP

e are looking for a motivated and articulate Telecaller Executive to join our team. The primary responsibility of this role is to manage incoming leads, qualify them through structured calling, and pass them on to the sales or marketing teams for further action.

Key Responsibilities:

• Make outbound calls to potential leads received from various campaigns, ads, or online platforms.
• Understand customer needs and assess if they are a qualified lead based on defined criteria.
• Record detailed information about conversations and outcomes in CRM or lead sheets.
• Follow up with warm leads and nurture them to keep them engaged.
• Coordinate with internal teams (Sales/Marketing) to hand off qualified leads.

Requirements:

• 6 months to 2 years of experience in telecalling, lead generation, or customer service roles.
• Excellent verbal communication skills in [languages as applicable: English, Hindi, Telugu].
• Strong listening skills and ability to understand customer pain points.
• Familiarity with CRM tools, Google Sheets, or lead tracking systems.
• Positive attitude, patience, and good work ethics.
• Preferred Skills (Bonus):Experience in digital marketing, real estate, education, automotive, or tech sectors.
• Knowledge of WhatsApp Business or other lead follow-up tools.
• Basic understanding of sales funnels or lead stages.

Perks:

• Fixed salary with performance-based incentives (if applicable)
• Friendly and growth-driven team culture
• Learning and development support

Clear path for role upgrades (e.g., to Inside Sales or Lead Manager roles)