Telecalling Executive Sanskar Marine Academy Private Limited

JOB DESCRIPTION: A Telecalling Executive is a professional who uses the telephone to engage with potential and existing customers to promote products or services, generate leads, and

provide customer support.

Key Responsibilities:

• Addressing customer inquiries, resolving complaints, and providing support to existing customers. 
• Building and maintaining positive relationships with customers, ensuring their satisfaction, and gathering feedback. 
• Updating customer information, call logs, and sales records in the CRM system. 
• Providing regular updates to the team lead or manager on call activities, sales progress, and customer feedback.