Telecalling Executive Sanjay Gandhi Eye Hospital

We are seeking a professional and courteous Telecaller to manage incoming and outgoing calls in a hospital setting. The role involves handling patient queries, appointment bookings, follow-ups, and providing information about hospital services in a clear and compassionate manner.

Responsibilities:

• Appointment scheduling and confirmations
• Follow up with patients for post-treatment care and feedback
• Provide clear information about hospital facilities, timings, and procedures
• Assist in coordinating between departments for patient-related issues
• Maintain patient confidentiality and adhere to healthcare regulations

Qualifications:

• Minimum 12th Pass Or Graduate.
• 0 To 1 Year Of Experience in Telecalling.
• Fluent in [Local Language], English, and Hindi (as applicable).
• Excellent Commmunication, Patience, And Problem Solving abilities.