Telecaller - Inside Sales Hi-Techsters IT Services Private Limited

About Hi-Techsters IT Services Private Limited

Job Description

The role of Telecaller involves connecting with prospective students over the phone, effectively communicating the value of the programs offered, and driving conversions through outbound interactions. You will be responsible for making outbound calls to generate leads, understanding student needs, recommending suitable courses, and consistently following up to convert leads into enrollments. It is essential to maintain accurate CRM records, provide high standards of customer service, and collaborate with the team to enhance outreach strategies. Key performance metrics for this role include daily call volume, lead follow-ups, lead-to-enrollment conversion rate, customer feedback, satisfaction, CRM accuracy, and reporting consistency. To qualify for this position, you should have a high school diploma (Bachelors degree preferred) and at least 6 months to 1 year of experience in telesales, customer service, or EdTech sales. Strong verbal communication, interpersonal skills, goal-oriented mindset, proactive approach, and basic proficiency in Excel and CRM tools are required. Proficiency in Telugu and English is mandatory, while knowledge of Hindi is considered a bonus. This is a full-time, permanent position with a day shift schedule. Applicants are encouraged to apply only if comfortable with the salary range of 2.5 to 4 LPA. Relevant experience in EdTech sales and B2C sales within learning technologies is required, along with proficiency in the Telugu language. The work location is in person.,