Telecaller Executive TeleTechVantage

About TeleTechVantage

Job Description

Telemarketing Executive or a Customer Service Representative, is responsible for interacting with customers via phone calls, both inbound and outbound, to promote products or services, answer inquiries, and resolve issues. They play a key role in sales, customer service, and lead generation. Key Responsibilities: Outbound Calling: Making calls to potential customers to promote products/services, generate leads, and schedule appointments. Inbound Call Handling: Answering incoming calls from customers, addressing inquiries, concerns, and complaints. Sales and Lead Generation: Persuading customers to make purchases or schedule appointments, following up on leads, and meeting sales targets. Customer Service: Providing support, resolving issues, and ensuring customer satisfaction. Record Keeping: Maintaining accurate records of customer interactions in a database or CRM system. Communication: Effectively communicating product/service information, handling objections, and building rapport with customers. Required Skills: Communication Skills: Strong verbal and written communication skills, including active listening and clear articulation. Persuasion Skills: Ability to persuade customers and close sales deals. Customer Handling Skills: Ability to handle diverse customer personalities, resolve conflicts, and provide excellent service. Interpersonal Skills: Ability to build rapport and establish positive working relationships with clients. Computer Skills: Proficiency in basic computer applications, and CRM software. Additional Information: Must Be have Usa Accent Well Fluent In English Job Types: Full-time, Permanent Benefits: Work from home Schedule: Night shift Application Question(s): Have Own Pc And headset and also pc required minimum i5 processor Language: Hindi (Preferred) English (Preferred) Work Location: Remote,