Tele Sales Executive Anytime jobs Recruitment Consultancy Hiring For Health Insurance Company

About Anytime Jobs Recruitment Consultancy Hiring For Health Insurance Company

Job Description

Job Title: Telecaller
Department: Sales/Customer Support
Location: Mulund
Reports To: Telecalling Team Manager

Job Summary:
We're seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth.

Key Responsibilities:

- Outbound Calls: Engage with prospective clients to introduce and promote the company's products or services.
- Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
- Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
- Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, using platforms like Salesforce or Zoho.
- Lead Generation: Identify potential leads through cold calls or marketing campaigns and follow up on them to convert interest into sales.
- Feedback Collection: Gather insights from customer interactions to improve products or services.
- CRM Updates: Keep accurate records of interactions to ensure seamless communication and follow-ups.

Essential Skills:

- Strong Communication Abilities: Exceptional verbal communication and negotiation skills.
- Product Knowledge: Good understanding of the company's products or services.
- Technical Expertise: Proficiency in using telecalling software and CRM systems.
- Problem-Solving: Ability to reason and solve problems in real-time.
- Patience and Empathy: Ability to handle confused or upset customers.
- Flexibility: Adaptability to various customer personalities and call situations.

Qualifications:

- Education: Bachelor's degree or higher in any field (12th grade or higher education in some cases).
- Experience: Prior experience as a Telecaller or in a similar role (freshers welcome in some companies).
- Training: Completion of a sales-related training program is preferred.

What We Offer:

- Competitive Salary: 15,000 - 25,000 per month (varies based on company and experience).
- Performance-Based Bonuses: Opportunities to earn more based on sales performance.
- Health Insurance: Benefits may include health and dental insurance.
- Career Growth: Opportunities for professional development and advancement .