Tele Marketing - Malayalam Voice Process May One HR Services
May One HR Services
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Coimbatore
Skills: Malayalam, English, Customer Service, Inbound Calls, Outbound Calls, Product Information, Problemsolving
About May One HR Services
Job Description
Job Title: Customer Service Executive (Malayalam Voice Process) Location: Coimbatore Job Summary: We are seeking a highly motivated and customer-focused individual to join our Malayalam Voice Process team in Coimbatore. As a Customer Service Executive, you will be responsible for providing excellent customer service to our clients" customers in Kerala through inbound and outbound calls. Key Responsibilities:- - Handle inbound and outbound customer calls in Malayalam - Resolve customer queries and issues in a timely and professional manner - Provide product information and support to customers - Meet or exceed monthly performance targets and Key Performance Indicators (KPIs) - Document customer interactions and feedback Requirements: - Fluency in Malayalam and English - Excellent communication and interpersonal skills - Strong customer service and problem-solving skills - Ability to work in a fast-paced environment - 0-3 years of experience in voice process (freshers can apply if they have good communication skills) Interested candidates can share your CV to mail@mayonehr.in Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person,