Tele Caller Second Medic
Second Medic
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Interpersonal Skills, Phone Etiquette, Customer Service, Telemarketing, strong communication, Active listening, Multitasking, Prioritization, Healthcare Services, Healthcare terminology
About Second Medic
Job Description
Company Description SecondMedic is a patient-centric, tech-enabled healthcare platform in Navi Mumbai. We offer customized healthcare services including booking doctors appointments, e-pharmacy delivery, personalized lab tests, and remote health monitoring. With a vast network across India, SecondMedic is the fastest-growing healthcare platform providing holistic allied-health services at home. Role Description This is a full-time on-site role for a Tele caller at SecondMedic. The Tele caller will be responsible for making outbound calls to patients, scheduling appointments, providing information about healthcare services, and maintaining patient records. The role involves effective communication to ensure a seamless patient experience. Qualifications Strong communication and interpersonal skills Excellent phone etiquette and active listening skills Ability to multitask and prioritize tasks Experience in customer service or telemarketing Knowledge of healthcare services and terminology Fluency in multiple languages is a plus High school diploma or equivalent,