Technical Support Specialist IMZ

About IMZ

Job Description

As a Technical Support Specialist at IMZ Corporate, you will play a crucial role in providing technical assistance to clients, troubleshooting hardware and software issues, and deploying cutting-edge IoT solutions. Located in Gurugram, you will be responsible for ensuring the successful integration of systems and project go-lives. Your daily tasks will involve responding to support tickets, conducting diagnostics both remotely and on-site, and collaborating with the development team to resolve advanced issues. To excel in this role, you should possess strong technical troubleshooting and problem-solving skills. Experience with IoT devices, RFID systems, and vehicle tracking technologies is highly desirable. Additionally, knowledge of system integration and deployment will be essential for your success. Your excellent verbal and written communication skills will enable you to effectively interact with clients and internal teams. The ability to work both independently and collaboratively as part of a team is crucial for this position. While a degree in Computer Science, Information Technology, or a related field is preferred, previous experience in a technical support role will be advantageous. If you are passionate about leveraging technology to drive business value and thrive in a dynamic environment, this role offers a competitive salary in the range of 20-25K.,