Technical Support Executive Globe Communication
Globe Communication
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 15000 - INR 30000 /Month
Type: Full Time
Location: Windsor Plaza, Windsor Plaza, Sansar Chandra Road, Shri Ram Colony, Sindhi Camp, Jaipur, Rajasthan, India Metro, Jaipur
Skills: General Skills, Communication, Teamwork
About Globe Communication
Job Description
Technical Support Specialist
- *Job Type:* Full-time, Permanent
- *Location:* Jaipur , work from office , 6 days in week
- *Salary:* Up to ?3,60,000 per year
*Key Responsibilities:*
- Provide technical support and customer service via voice, email, and chat
- Troubleshoot and resolve customer issues with accuracy and professionalism
- Manage cases end-to-end with timely follow-ups and updates
- Collaborate with internal teams and escalate issues where necessary
- Handle multiple communication channels while maintaining service quality and professionalism
*Requirements:*
- Minimum 6 Months of experience in Technical Support with a Blended Process (Voice & Chat)
- Strong problem-solving, troubleshooting, and analytical abilities
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced, high-volume support environment
- Familiarity with EMR systems and HIPAA regulations
- can handle back office