Technical Support Executive Sky Infotech

About Sky Infotech

Job Description

The technical support job involves diagnosing and resolving technical issues faced by customers, including hardware, software, and network problems. You will be responsible for installing and configuring hardware, software, and applications for users. Additionally, providing support to customers through various channels such as phone, email, chat, or in person is a key aspect of this role. You will also participate in developing and delivering technical training to assist customers in utilizing new technology effectively. This is a full-time job suitable for freshers. The benefits include Provident Fund. The job requires working in rotational shifts from Monday to Friday. The preferred educational qualification is a Bachelor's degree. Ideally, candidates should have at least 1 year of experience in technical support and a total work experience of 1 year. Proficiency in English is preferred for this role. The work location for this job is in person.,