Technical Support Executive Craysol Technologies (I) Pvt Ltd
Craysol Technologies (I) Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay: INR 100000 - INR 150000 /year
Type: Full Time
Location: Kerala
Skills: Troubleshooting Skills, Excellent problemsolving, Good knowledge in Excel
About Craysol Technologies (I) Pvt Ltd
Job Description
Job Description The ideal candidate must be able to understand basic troubleshooting methodologies .They must have the ability to monitor, follow up and take complete ownership of customer issues. Mandatory Skills: Excellent problem-solving and troubleshooting skills, good knowledge in Excel Post : Technical Support Executive (50%Voice Process) Basic Qualification Diploma /Bsc CS / BCA / B Tech (EC/ CS/ IT) Location Kochi Salary 10k to 13k Nature of Job : Resolving the queries of the customers via calls Duties & Responsibilities Troubleshooting technical issues of customers over calls or through Software. Resolving network issues. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Job Type: Full-time Shift: Day shift Fixed shift Application Question(s): Are you an immediate joiner Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) Language: Malayalam (Preferred) Work Location: In person,