Technical Content Writer AIRA

  • company name AIRA
  • working location Office Location
  • job type Full Time

Experience: 6 - 6 years required

Pay:

Salary Information not included

Type: Full Time

Location: Indore

Skills: Project Management, Technical content writing, documenting complex products, services, Writing, maintaining technical documentation, documenting APIs, Swagger, Postman, written communication skills, verbal communication skills, Meeting deadlines

About AIRA

Job Description

Profile- Technical Content Writer Location: Indore Experience: 6+ years Key Responsibilities: User Guide Creation: Develop clear, concise, and user-friendly product guides, manuals, and documentation to ensure users can easily understand and utilize our products. API Documentation: Write and maintain high-quality, accurate API documentation to support developers and partners in integrating with our systems. Support Forum Management: Maintain and monitor the support forum, responding to customer inquiries, troubleshooting issues, and helping build a knowledge base. Community Engagement: Foster an engaging and collaborative community by responding to user feedback, creating FAQs, and driving discussions that help our users. Content Updates: Regularly update existing documentation, ensuring it stays accurate with product updates and new releases. Collaboration: Work closely with developers, product managers, and support teams to understand the product and capture technical information. Skills & Qualifications: 6+ years of experience in technical content writing, especially in documenting complex products and services. Strong understanding of technical concepts and the ability to translate them into easy-to-understand language. Experience in writing and maintaining technical documentation for software products and services. Proficiency in documenting APIs and using tools like Swagger, Postman, or similar. Excellent written and verbal communication skills. Ability to manage multiple projects, prioritize tasks, and meet deadlines. We'd love to hear from you if you're excited to help users navigate complex technical products and have a passion for writing. Apply Now: share cv at nupur.dubey@aira.fr/9109123428,