Technical After Sale Service Support Better Deals

About Better Deals

Job Description

This is a full-time on-site role for a Technical After Sale Service Support specialist located in New Delhi. You will be responsible for providing technical support to customers after the sale, resolving product or service problems, maintaining customer satisfaction, and ensuring a positive customer experience. Your day-to-day tasks will include troubleshooting technical issues, assessing and identifying solutions, communicating effectively with customers, and working closely with the sales team to provide accurate and timely support. To excel in this role, you should possess strong analytical skills, experience in technical support, excellent communication and customer service skills, ability to handle multiple tasks, a positive attitude, and problem-solving skills. Having a Bachelor's degree in a relevant field is a plus, and previous experience in a technical support role is preferred.,