Tech Support JohnTuringWatson (JTW) Software Solutions

About JohnTuringWatson (JTW) Software Solutions

Job Description

We're Hiring: Tech Support Specialist! Are you passionate about technology and love solving problems Do you thrive in a fast-paced environment where every day brings a new challenge If so, we want YOU to join our team! Position: Tech Support Specialist Location: Kochi/Hybrid Employment Type: Full-time Experience : 0-5 Years What Youll Do: Provide technical assistance and troubleshooting for hardware, software, and network issues Respond to user inquiries via phone, email, and chat Diagnose and resolve technical problems efficiently Document issues and solutions to improve internal knowledge base Collaborate with IT teams to enhance system performance and security What Were Looking For: Experience in technical support, IT helpdesk, or a related field Strong problem-solving skills with a customer-first mindset Knowledge of Windows/Mac OS, networking, and software troubleshooting Excellent communication skills and ability to explain tech concepts clearly Certifications (CompTIA A+, ITIL, etc.) are a plus! Why Join Us Work with cutting-edge technology Opportunities for career growth and skill development A collaborative and supportive team environment Competitive salary and benefits If you're ready to take your tech skills to the next level and help users succeed, we'd love to hear from you! Apply now: myhr@johnturingwatson.ai Know someone perfect for this role Tag them in the comments! #Hiring #TechSupport #ITJobs #JobOpening #TechCareers #SupportSpecialist,