Team Leader (US Insurance) HireWave
HireWave
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Team Leadership, bpo, KPO, People Management, leadership skills, Communication, Stakeholder management, Process Improvement, Performance Management, Insurance process
About HireWave
Job Description
You are invited to apply for the position of Team Leader LBO (Insurance Process) at our company located in Noida, Sector 2. In this role, you will be responsible for leading a team involved in handling complex insurance or BPO processes. We are specifically seeking individuals with a minimum of 2 years of experience as a Team Leader, with prior experience in Property and Casualty (P&C) insurance or other complex international BPO/KPO processes. Your primary responsibilities will include leading and managing your team, driving performance through coaching and structured reviews, ensuring process compliance, quality, and client satisfaction, as well as supporting escalations, reporting, and continuous process improvements. To be successful in this role, you must possess strong people management and leadership skills, excellent communication and stakeholder management abilities, and a proven track record in process improvement and performance management. Preferred candidates will have a background in the Property and Casualty Insurance industry or BPO/KPO (Voice or Non-Voice) within an international setting. If you meet the key requirements and have a passion for leading teams in a dynamic environment, we encourage you to send your updated resume to hirewave@outlook.com or contact us at 8271273330 to apply for this exciting opportunity. We look forward to welcoming experienced and dedicated Team Leaders to join our team and contribute to our continued success.,