Support Executive-Semi Voice Five Splash Infotech Pvt. Ltd
Five Splash Infotech Pvt. Ltd
Office Location
Full Time
Experience: 1 - 31 years required
Pay: INR 15500 - INR 17000 /Month
Type: Full Time
Location: Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 GTC, Hubli
Skills: General Skills, Communication, Teamwork
About Five Splash Infotech Pvt. Ltd
Job Description
We are seeking a skilled and enthusiastic Customer Support Representative to join our Flipkart As a Customer Support Representative, you will play a vital role in delivering exceptional customer service experiences to our English and Hindi speaking customers.
Key Responsibilities
- Handle customer inquiries and resolve issues via email, or chat English
- Provide accurate and timely solutions to customer complaints and concerns
- Utilize knowledge bases, FAQs, and other resources to resolve customer issues efficiently
- Collaborate with internal teams to resolve complex customer issues
- Meet and exceed performance targets, including first-call resolution and customer satisfaction
- Participate in training and development programs to enhance skills and knowledge