Strategic Key Account Manager JUSDA Supply Chain India
JUSDA Supply Chain India
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Key Account Management, Client Relationship Management, Upselling, SLA Management, Sales, Conflict resolution, Strategic Account Planning, Crossselling
About JUSDA Supply Chain India
Job Description
Seeking a dynamic and results-driven Key Account Manager to manage and grow relationships with our most important clients. The ideal candidate will serve as the main point of contact for assigned key accounts, ensuring client satisfaction and driving business growth through strategic account planning and execution. Manage and grow strategic accounts, ensuring client retention, SLA compliance, and revenue growth Own end-to-end relationships with key clients (F1, F2, F3 & F5 customer). Drive account growth via upselling/cross-selling (e.g., warehousing, tech solutions). Monitor SLAs (on-time delivery, inventory accuracy) and resolve operational issues. Deliver monthly performance reports with actionable insights. Understand client needs and objectives and ensure the company delivers tailored solutions. Meet and exceed sales targets and business KPIs for assigned key accounts. Handle conflict resolution and address any issues that may arise between the client and company.,