Sr. Executive Order Management Kiara Infotech

About Kiara Infotech

Job Description

Job Title: Order to cash Sr. Executive (Order Management) Night Shift (Male Candidate- English speaking is must) Location: Sector-62, Noida Job Type: Full-time, Night Shift (6:30 PM to 4 AM) Experience: 5-6 years Key Responsibilities: Order Management: Important and Main Task Receive, review, and process customer orders, ensuring they comply with terms and agreements. Coordinate with the sales, inventory, and logistics teams to confirm product availability and delivery timelines. Ensure proper documentation for each order (e.g., purchase orders, sales agreements). Order Fulfillment & Shipment Coordination: Track and manage the order fulfillment process to ensure timely and accurate deliveries. Coordinate with the logistics team to manage shipping details and address any delays or issues. Communicate with customers about delivery schedules, tracking information, and potential delays. Billing & Invoicing: Basic Knowledge required only Prepare and send accurate invoices based on completed orders and delivery details. Resolve any billing discrepancies in collaboration with finance and sales teams. Credit Management: Basic Knowledge Review customer credit limits and assess the financial risk associated with new or large orders. Coordinate with the finance team to set appropriate credit terms and policies for customers. Address overdue invoices by initiating collections processes or engaging in negotiations. Customer Relationship Management: Important Task Maintain positive relationships with key customers to ensure smooth transactions and repeat business. Reporting & Analysis: Track key performance indicators (KPIs) for the O2C process, such as Days Sales Outstanding (DSO). Identify process bottlenecks and recommend improvements to streamline operations. Compliance & Documentation: Ensure all O2C activities comply with company policies, legal requirements, and industry regulations. Maintain accurate records of all transactions, including contracts, purchase orders, and communications. Key Requirements: 5-6 years of experience in order processing, O2C, order management executive, or a similar role. Male candidate preferred due to the nature of the shift. Excellent verbal and written communication skills in English are a must. Ability to work during night shifts. Strong attention to detail and ability to multitask in a fast-paced environment. Problem-solving mindset and proactive approach to managing operational challenges. What We Offer: Competitive salary and benefits Opportunity for growth within the company A dynamic and supportive work environment pls note that we don't provide Cab facility so candidate must be having his own vehicle. How to Apply: Please send your updated resume to info@kiaratechnologies.com with the subject line "Application for Sr. Executive-Order Management US Shift." Job Type: Full-time Schedule: Night shift US shift Experience: Order management system: 5 years (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person Application Deadline: 20/06/2025,