Sr. Customer Service Executive- Freight Forwarding Afford Group
Afford Group
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Service, Operations, Freight Forwarding, import, Sea Freight, Air Freight, Costing, Quotations, Port operations, Problem Solving, Invoicing, Export, cross trade business, rate service negotiations, Customs Procedures, MNC clients handling, Reports preparation, linguistics skills
About Afford Group
Job Description
What we require Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company. In-depth know-how about import /export /cross trade business by Sea freight & Air freight On job experience of international freight forwarding job costing and quotations. Capability to handle freight enquiries , quotations and coordination with local and international clients. Experience in rate & service negotiations with Shipping lines /airlines and overseas agents Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments. Knowledge about customs procedures and port operations. Good convincing and problem solving skills. Capability to handle freight forwarding operations & customer service independently without supervision. Timely job invoicing and preparing job reports. Highly aggressive, proactive and pre planned work style. Excellent written & oral linguistics skills. What we Offer Excellent salary, perks and standard employment benefits will be offered. Wide scope of Career growth opportunities. High motivation, Job Appreciation and work satisfaction. Exceptional work exposure in all fields of freight forwarding.,