Software Support Engineers (Freshers) SBN Technologics Pvt. Ltd.
SBN Technologics Pvt. Ltd.
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Customer Communication, Escalation Management, Customer satisfaction, V Tiger, Upskilling, New Technologies, SBNT Products
About SBN Technologics Pvt. Ltd.
Job Description
SBN Technologics Pvt. Ltd. (ISO certified and other certifications GDPR, ISMS & SOC II) We are Hiring B.Tech graduates freshers Job Profile Attend to the customer communication as per the customer agreement and internal standards and resolution Escalation of bugs/defects and errors which cannot be resolved by them and follow up to a closure Ensure Customer Satisfaction index of >>9 Strictly adhere to the use of V Tiger to record customer queries and defects and errors to resolution Sending daily logs Upskilling self with new technologies, SBNT Products, functions and features Job Type: Full-time Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person,