Social Media Community Manager (ORM) Besttt Co.
Besttt Co.
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: ORM, Engagement, Crisis Management, Reporting, Content Moderation, Listening, Campaign Support
About Besttt Co.
Job Description
You should have 2-3 years of experience in handling Online Reputation Management (ORM) and be able to join immediately. As a social media agency specializing in working with Prime Video, we are seeking an ORM Expert to manage social media audience engagement across all our social platforms. Your responsibilities will include: - Engagement: Responding promptly to audience feedback, managing comments, and engaging with fans and influencers. - Crisis Management: Monitoring potential PR issues, handling negative sentiment, and defusing controversies. - Content Moderation: Ensuring user-generated content follows community guidelines. - Listening: Tracking audience sentiment, gathering insights, and monitoring competitors. - Reporting: Analyzing interactions, tracking KPIs, and providing regular updates. - Campaign Support: Boosting engagement during key promotional moments and ensuring consistent messaging across platforms. - Tracking mentions and recognizing brand engagement opportunities to enhance brand visibility on social channels. This is a full-time position and the required experience in ORM is 2 years. The work location is remote. Application Deadline: 22/09/2024,