Social Media And Customer Relationship Manager CoderOgres

About CoderOgres

Job Description

Company Description CoderOgres, India, is a subsidiary of CoderOgres LLC, U.S.A. We provide the training platform of our computer science education program virtually to the school going/young students & professionals Role Description This is a full-time hybrid role for a Social Media and Customer Relationship Manager based in Gurugram, with some opportunities for remote work. The Social Media and Customer Relationship Manager will be responsible for creating, planning, and executing social media strategies across various platforms, managing customer relationships, responding to customer inquiries, and ensuring a positive customer experience. The role will also involve conducting market research, monitoring social media trends, and collaborating with other departments to align social media activities with broader company goals. Qualifications Social Media Management, Content Creation, and Digital Marketing skills Customer Relationship Management (CRM) and Customer Service skills Strong Communication and Interpersonal skills Experience in Market Research and Trend Analysis Analytical skills and proficiency in Social Media Analytics tools Ability to work independently and as part of a team Relevant experience in a similar role, preferably in the tech industry Degree in Marketing, Communications, Business, or a related field,