SharePoint Administrator Cygnus Professionals Inc.,

About Cygnus Professionals Inc.,

Job Description

The SharePoint Admin position based in Mumbai, India, is a 12+ month contractual role with a hybrid work setup. As a SharePoint Online Level 2 Migration Engineer, your primary responsibility will be to support and carry out migrations to SharePoint Online, offering intermediate technical assistance to ensure seamless transitions. This role demands a strong background in technical expertise and the capability to handle escalated issues from Level 1 support efficiently. Your key duties will include assisting in the planning and execution of migrations from on-premises environments to SharePoint Online, providing Level 2 support for migration-related incidents and service requests, troubleshooting and resolving intermediate issues concerning SharePoint Online migrations such as data integrity, permissions, and site configurations, collaborating with Level 1 engineers, project managers, and other stakeholders to guarantee successful migration projects, developing and implementing best practices for migration processes and procedures, escalating complex issues to Level 3 support or Microsoft support when required, maintaining documentation of migration processes, configurations, and resolutions, and participating in a 24x7 support delivery model or on-call rotation as necessary. This role will be contractual/temporary for a duration of 12 months, and the work location will be in person.,