Services Delivery Manager Orbit Techsol India Pvt. Ltd
Orbit Techsol India Pvt. Ltd
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Service delivery, Customer Service, Communication, Incident management, Reporting
About Orbit Techsol India Pvt. Ltd
Job Description
Requirement Exp: 3-5 yrs Candidate will be responsible for taking care of post sales delivery services calls. Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews Developing a deep understanding of projects to gain insights into the scope of service delivery Taking accountability for service delivery performance, meeting customer expectations, and driving future demand Providing accurate and regular report to the management on performance of the service delivery,