ServiceNow SAM Pro Module Expert Cloud Base Solutions LLC
Cloud Base Solutions LLC
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: ITSM, Integration, ITIL Framework, Software Asset Management, optimization, Analytical skills, Communication skills, Interpersonal Skills, scripting languages, Project Management, ServiceNow SAM Pro Module Expert, ITOM module, SAM module, License Compliance, Audits, ProblemSolving Skills, ServiceNow Certified System Administrator, SAM Pro certification, Cloud licensing models, SaaS management
About Cloud Base Solutions LLC
Job Description
We are seeking an experienced ServiceNow SAM Pro Module Expert to join our dynamic team. The ideal candidate will have a minimum of 3 years of ITSM experience, 1 to 2 years of experience with the ITOM module and Integration, and at least 2 years of experience with the SAM module. The candidate should be capable of handling complex tasks and driving efficiency within the organization through effective use of the ServiceNow platform. Responsibilities: - Implement and manage ServiceNow's SAM Pro module, ensuring optimal performance and compliance. - Integrate SAM Pro with Publishers to enhance overall IT operations. - Collaborate with stakeholders to understand business requirements and translate them into technical solutions. - Maintain and enhance ITSM processes to ensure alignment with ITIL best practices. - Develop and implement strategies for software asset management, including compliance, license optimization, and cost reduction. - Conduct regular audits and assessments to ensure data accuracy and compliance with licensing agreements. - Provide technical support and troubleshooting for SAM Pro and related modules. - Create and maintain documentation, including process flows, configuration guides, and training materials. - Stay updated with the latest ServiceNow features and industry trends to continually improve the SAM Pro module's effectiveness. Requirements: - Minimum of 3 years of experience with IT Service Management (ITSM) processes and tools. - 1 to 2 years of experience with IT Operations Management (ITOM) module and integrations. - At least 2 years of hands-on experience with ServiceNow's Software Asset Management (SAM) Pro module. - Strong understanding of ITIL framework and best practices. - Proven experience in software asset management, including license compliance, optimization, and audits. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams. - ServiceNow Certified System Administrator and SAM Pro certification preferred. Preferred Skills: - Experience with other ServiceNow modules, such as ITSM, ITOM and SAM. - Familiarity with scripting languages (JavaScript, GlideScript). - Understanding of cloud licensing models and SaaS management. - Project management experience.,