Service Technician Fainex technologies

About Fainex Technologies

Job Description

Service technicians specializing in CNC, laser, and plotter machines play a crucial role in maintaining and repairing these sophisticated pieces of equipment. 1. **Installation and Setup**: - Install new CNC, laser, and plotter machines at client sites. - Ensure proper calibration and setup of machines for optimal performance. 2. **Routine Maintenance**: - Perform regular maintenance tasks such as cleaning, lubrication, and part replacement to prevent machine downtime. - Conduct diagnostic tests to ensure all components are functioning correctly. 3. **Troubleshooting and Repairs**: - Diagnose and troubleshoot mechanical, electrical, and software issues. - Repair or replace faulty parts and components. - Work with manufacturers for specialized parts and support when necessary. 4. **Software Updates and Configuration**: - Update machine software and firmware to the latest versions. - Configure software settings to meet specific operational requirements. 5. **Training and Support**: - Train operators and clients on the proper use and maintenance of machines. - Provide technical support and answer queries regarding machine operations. 6. **Documentation and Reporting**: - Maintain detailed service records for each machine. - Prepare service reports and documentation for clients and internal records. ### Required Skills and Qualifications 1. **Technical Knowledge**: - In-depth understanding of CNC, laser, and plotter machine operations. - Knowledge of mechanical, electrical, and computer systems used in these machines. 2. **Problem-Solving Skills**: - Ability to quickly diagnose and resolve technical issues. - Analytical skills to understand complex problems and find effective solutions. 3. **Hands-On Experience**: - Practical experience in maintaining and repairing industrial machinery. - Proficiency in using diagnostic tools and equipment. 4. **Customer Service Job Type: Full-time Benefits: Cell phone reimbursement Food provided Schedule: Day shift Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person,