Service Coordinator Saksham Technologies
Saksham Technologies
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Customer Support, CRM, Sales, Team Management, good communication skill, Computer Basic
About Saksham Technologies
Job Description
Location: Bangalore Qualification: Graduate Gender: Male/Female Experience: 1 to 3 years of Experience in Service Co-ordination. Job Responsibilities: Customer support Provide and maintain good customer service and solve problems Schedule engineers for customer location visits Maintain feedback once a complaint is closed Reports and MIS On time documentation filing Keep a tracker on all the active complaints Regular CRM updates on service calls Periodical service reports to manager Coordination Co-ordinate between engineers and customers and ensure that maximum calls are completed Co-ordination and co-operation with service team to achieve targets Coordination with other regions. Principals for Spares, Manuals and Technical Assistance. Sales Generate AMC Submit quotation for AMC, Service, Spares Team management Ensure on time and accurate documentation Ensure availability of engineers at customers site as required Requirements: Good communication Skill Functional Knowledge of CRM Computer Basic. Interested candidates, please submit your CV and application letter to jobs@saksham.co.in,