Service Advisor (Full-time) JOSHI AUTOMOTIVES PVT LTD

About JOSHI AUTOMOTIVES PVT LTD

Job Description

As a Service Advisor, your primary responsibility will be to greet customers, attentively listen to their concerns, and evaluate their service requirements. This will entail comprehending vehicle problems, presenting potential solutions, and furnishing precise cost estimates. Additionally, you will be expected to offer guidance to customers regarding essential maintenance, necessary repairs, and the various service packages available. Your role will involve effectively promoting additional services when appropriate, thereby enhancing customer experience and satisfaction. In the event of customer complaints or service-related issues, you will be required to address them promptly and find viable solutions to ensure customer contentment. Your dedication to resolving concerns and providing exceptional service will play a pivotal role in maintaining high levels of customer satisfaction. This position is offered as a Full-time role with benefits such as Provident Fund, a Day shift schedule, and a performance bonus. The work location is in person, and the expected start date for this role is 11/07/2025.,