Service Advisor (Delhi NCR) GoMechanic
GoMechanic
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 50000 - INR 350000 /year
Type: Full Time
Location: Bangalore
Skills: Customer Support, Service, Customer Service, Workshop Supervision, Floor Management, floor incharge, Floor Supervisor, workshop manager, service advisor
About GoMechanic
Job Description
Service Advisor is responsible for providing excellent customer service by assisting with vehicle service needs, managing work orders, coordinating with service technicians, and ensuring timely, high-quality service delivery.
Location: Pan India.
Roles and responsibilities:
- Greet customers, assess vehicle service needs, and provide service estimates.
- Create work orders and ensure smooth communication between customers and technicians.
- Schedule service appointments and manage service calendars.
- Oversee parts inventory and assist in sourcing required parts.
- Prepare invoices, explain charges, and process payments.
- Follow up with customers to ensure satisfaction and future service needs.