Service Advisor Roche International Hiring For service advisor

About Roche International Hiring For Service Advisor

Job Description

JD for Service Advisor responsibilities include:
Greeting customers and directing them to available mechanics
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
Manage and oversee the dealerships workflow and schedule
Call customers to advise them about service changes or car pick-up times
Maintain positive customer relationships to ensure repeat business