Senior Systems Analyst - Mainframe Security TELUS Digital

About TELUS Digital

Job Description

About Us: At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Description and Requirements: The mainframe security team is passionate about team engagement and culture providing our customers with best in class support and innovative solutions using Software technology. The security team is responsible to manage, maintain security rules and USER ID profiles and provide ongoing support of all mainframe LPARs ensuring the delivery of reliable, secure, and resilient services. Being recognized as a strong collaborative team player, you will work with a highly engaged and high-performance team to deliver reliable, secure, and resilient services. Your passion for process improvement and change management will help further our best in class service. Inspiring, leading, and coaching team members to achieve their goals is a day in the life of a security team member. What you'll do: - Provide primary and backup support for mainframe security. - Research security feature and new functionality. - Keep mainframe security at top level to avoid any security breach. - Schedule deployment and validation with our clients through standard change control procedures. - Participate in different security meetings with customers. - Provide support to other mainframe teams for any requirements. - Monitor client systems and identify opportunities for improvements. - Responsible for security cleanup on different LPARs. - Development of best practices for mainframe security. - Provide Disaster Recovery support for regular exercises and actual events. - Represent the mainframe security team by managing the recovery of z/OS under the direction of the technical coordinator. - Assist with potential new customer RFP response. - Involve in due diligence for onboarding new customers. What you bring: - Deep understanding of RACF security concept. - Multifactor Authentication and digital certificate processing. - Knowledge of the overall mainframe environment. - A deep understanding of IT operations best practices for security. - You enjoy connecting, motivating, and inspiring people to achieve results. - You are comfortable with technology and participating in discussions about technical issues, asking questions to drive understanding and alignment. - You understand how to build the trust and confidence in our platforms and our team. - Drive a culture of change and continuous improvement within the team. - You thrive in continuously changing and dynamic environments. - You are curious to see/understand the different mainframe solutions. - Willing to expand your mainframe knowledge and skills. - Build and drive different security projects with all mainframe teams. - Strong communication skills. - Analyze and research system-related issues to provide corrective action. - Degree in Computing Science. - 5 Years of practical experience in mainframe security. Shift timing: 8 AM - 4 PM PST (8:30 PM to 4:30 AM IST) Great-to-haves: - ACF2, CA Top Secret. - Vanguard, SailPoint. - Security for cloud Network knowledge. Equal Opportunity Employer: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants" qualifications, merits, competence, and performance without regard to any characteristic related to diversity.,