Senior Service Coordinator kumar equipment(india)pvt ltd
kumar equipment(india)pvt ltd
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Assessing clients needs, Pointing clients towards services, Explaining to clients how our solutions can resolve their pain points, Overseeing training for the client care team, Resolving issues concerning the delivery of services, Answering phone calls, Emails, Scheduling appointments for clients, maintaining, tracking clients service records, Staying current on new services, Evaluating services, identifying areas of improvement
About Kumar Equipment(india)pvt Ltd
Job Description
Job description We are seeking a Service Coordinator to join our growing team to provide knowledgeable recommendations about our services to clients. The ideal candidate is friendly, compassionate and detail-oriented, with a genuine interest in advocating and ensuring customer satisfaction. Job Title:Service Coordinator Employment Type: Full-time, on-site Responsibilities: Assessing clients" needs Pointing clients towards services, resources and providers that can fulfil their needs Explaining to clients how our solutions can resolve their pain points Overseeing job training for the client care team Resolving issues that arise concerning the delivery of our services Answering phone calls and emails Scheduling appointments for our clients Maintaining and tracking clients" service records Staying current on new services we develop Evaluating our services and helping to identify areas of improvement Job Type: Full-time Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Experience: total work: 4 years (Required) Work Location: In person,