Senior Product Support Engineer Amartam Technology Solutions
Amartam Technology Solutions
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Application support, Technical Support, Analytical skills, Troubleshooting, Communication skills
About Amartam Technology Solutions
Job Description
Role Description This is a full-time on-site role located in Noida for an Application Support Analyst. The Application Support Analyst will be responsible for providing application support and technical assistance to clients, troubleshooting issues, and performing root cause analysis. Day-to-day tasks include responding to support tickets, maintaining documentation, and collaborating with the development team to escalate and resolve advanced issues. Qualifications Application Support and Technical Support skills Strong Analytical Skills and Troubleshooting abilities Excellent Communication skills Relevant experience with software and hardware systems Ability to work independently and as part of a team Bachelor's degree in Computer Science, Information Technology, or related field Experience in the tech industry is a plus,