Senior Manager - Demand Planning - ECommerce Jones RecruitZo

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Job Description

Key Responsibilities End-to-End Demand Forecasting Develop, own, and continuously enhance demand forecasts using historical data, market trends, customer insights, and real-time analytics to predict demand across multiple product lines and geographies. Team Leadership: Manage, mentor, and develop a team of demand planners and analysts, fostering a culture of data-driven decision-making and continuous improvement. S&OP Leadership: Lead the Sales & Operations Planning (S&OP) process, aligning demand and supply plans, facilitating regular cross-functional meetings, and ensuring all relevant business inputs (e.g., new launches, promotions, market shifts) are captured and actioned. Inventory & Supply Chain Optimization: Collaborate with supply planning, procurement, and logistics teams to maintain optimal inventory levels, minimize costs, and prevent stockouts or overstock situations. Data Analysis & Reporting: Analyze sales, market, and operational data to identify demand drivers, forecast errors, and actionable insights. Present clear, concise reports and recommendations to senior leadership and stakeholders. Process & Technology Enhancement: Evaluate and implement advanced forecasting tools (including AI/ML solutions), drive process improvements, and support the rollout of new planning platforms to scale with business growth. Risk Management: Identify and mitigate risks related to demand volatility, seasonality, supply disruptions, and external market influences through robust scenario planning and contingency strategies. Stakeholder Collaboration: Work closely with commercial, marketing, product, and tech teams to gather inputs, validate assumptions, and ensure alignment on demand forecasts and business objectives. Desired Skills & Experience 7+ years" experience in demand planning, supply chain, or related roles, preferably within quick commerce, e-commerce, FMCG, or retail environments. Proven track record managing teams and leading demand planning functions in high-growth, dynamic settings. Strong analytical skills with expertise in statistical forecasting, data modeling, and use of enterprise planning platforms (e.g., Anaplan, SAP IBP, o9, etc.). Experience leveraging AI/ML tools for demand forecasting is highly desirable. Deep understanding of S&OP processes, inventory management, and supply chain optimization. Exceptional communication and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership. Agile mindset, comfortable navigating ambiguity and driving results in a fast-paced, startup environment. Bachelor's degree in Supply Chain, Business, Engineering, or related field; advanced degree preferred. (ref:iimjobs.com),