Senior Executive Operations Magenta Ev Solutions Pvt. Ltd
Magenta Ev Solutions Pvt. Ltd
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Route Planning, dispatch, Monitoring, Training, Issue resolution, Metric Tracking, compliance management, Load Allocation, Rider Performance, Escalation Handling, safety standards, Legal standards, Operational standards
About Magenta Ev Solutions Pvt. Ltd
Job Description
Oversee day-to-day last mile delivery activities including route planning, load allocation, and dispatch. Monitor delivery timelines and ensure on-time and in-full (OTIF) delivery to customers. Monitor rider performance and implement training/improvement plans as needed. Handle escalations and resolve last mile delivery issues promptly. Track and improve key metrics like delivery TAT, NDR (Non-Delivery Report), success rate, and cost per delivery. Ensure all delivery operations comply with safety, legal, and operational standards. Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Work Location: In person,