Senior Client Success Manager MouthShut.com
MouthShut.com
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer satisfaction, Customer Service, Analytical skills, relationship building, Interpersonal Skills, Account Management, strong communication, Customer retention strategies
About MouthShut.com
Job Description
Company Description MouthShut.com is India's largest consumer review social network, offering an online platform for reviews on products and services contributed by consumers via web, mobile app, SMS, or video. It is a trusted destination for consumers to make informed purchasing decisions and for businesses to leverage reviews for product and service improvements. Role Description This is a full-time on-site role for a Senior Client Success Manager at MouthShut.com in Mumbai. The Senior Client Success Manager will be responsible for managing customer relationships, ensuring customer satisfaction, analyzing data for insights, and developing strategies for customer retention. Qualifications Customer Satisfaction and Customer Service skills Analytical Skills and Relationship Building abilities Experience in Customer Retention strategies Strong communication and interpersonal skills Ability to work collaboratively in a team environment Previous experience in client success or account management Bachelor's degree in Business Administration or related field,