Sales Support Executive Jyotiarch Interior Hardware Solutions

About the role: We are seeking a detail-oriented and proactive Sales Support Executive to join our trading business of castor

wheels. The ideal candidate will assist the sales team with all administrative and backend activities to ensure smooth order processing,

customer coordination, and overall support to achieve business targets.

Responsibilities:

?  Coordinate with customers for order

requirements, quotations, and follow-ups.

?  Prepare and share accurate quotations,

proforma invoices, and other required documents.

?  Support the sales team in maintaining and

updating client records and sales data.

?  Process orders and coordinate with

logistics, warehouse, and dispatch teams for timely delivery.

?  Handle post-sales support including

tracking shipments, resolving order issues, and managing returns.

?  Prepare regular reports and dashboards for

sales performance, customer feedback, and pending orders.

?  Manage communication between internal

departments (accounts, purchase, logistics) for smooth sales operations.

?  Follow up on payments with clients in

coordination with the accounts team.