Sales Support Engineer Onyx Components & Systems

About Onyx Components & Systems

Job Description

At Onyx, you will experience a supportive environment offering the opportunity to harness your creative energy. As part of our team, your initiative will help set your career path. We provide a stimulating work environment that provides a proper balance between the competing demands of career and personal life. We know that exceptional employees provide exceptional services, which is why we hire and groom Leaders. If you have the right skills and are motivated and customer-focused, then Onyx could well be the place for you. Join us to take your career to a whole new platform. Position: Sales Support Engineer Location: Hyderabad Experience: 0 4 Years Able to provide technical responses to customers and Sales engineers during the pre and post sales process. Understand the customer application and requirement and suggest suitable part for their design. To identify/understand area of the issue in their design and providing specific inputs. Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Take ownership of customer issues reported & resolved in stipulated time frame. Provide prompt and accurate feedback to customers. Prepare accurate and timely reports. Document knowledge in the form of knowledge base tech notes Review technical literature and current practices to support business requirements. Desired Skillset: Female candidates with Diploma/B.E/Btech/BSc/MSc in Electronics/Electrical/ Instrumentation Good basics in Electronics and hands-on experience in technical support. Should be willing to work for min 2 years.,