Sales Operation Intern StudyCaller Edu Tech Pvt Ltd

About StudyCaller Edu Tech Pvt Ltd

Job Description

Job Title: Sales Operations (Customer Support) Company: StudyCaller Edutech Pvt Ltd Location: Noida, Sector 62 Job Type: Internship (Work from Office) Job Summary We are seeking a dynamic and customer-focused individual to join our team as a Sales Operations (Customer Support) specialist. The ideal candidate will play a key role in supporting our sales team, ensuring seamless customer experiences, and driving business growth through effective communication and operational efficiency. ey Responsibilities Assist the sales team in managing customer inquiries, resolving issues, and ensuring a smooth sales process. Handle inbound and outbound customer interactions via phone, email, and chat to provide exceptional support. Manage CRM tools, ensuring accurate customer data entry, tracking leads, and updating customer interactions. Coordinate with internal teams (sales, marketing, and technical support) to address customer concerns effectively. Develop a thorough understanding of StudyCaller's and CA Exam Test Series products and services to guide customers effectively. Ensure timely follow-ups with leads, inquiries, and unresolved issues to maintain strong customer relationships. Handle customer escalations with professionalism and empathy, ensuring prompt resolution. Qualifications and Skills Bachelor's degree in any related field. Strong communication skills, both verbal and written. Excellent organizational skills with keen attention to detail. Problem-solving mindset with the ability to handle customer concerns calmly and efficiently. Benefits Fully Paid Internship. Opportunities for professional growth and learning. Flexible work environment with supportive team culture. Job Type: Internship Contract length: 6 months Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 9266400446,