Sales & Marketing Officer Tvisva Jewels LLP

About Tvisva Jewels LLP

Job Description

Job Title: Marketing & Sales Officer/Associate Jewelry Retail Store

Location: Peer Muchalla, Zirakpur Near Sector 20

Job Type: Full-Time

Reports To: Store Manager

Job Summary:

We are looking for a passionate and customer-focused Sales Associate to join our jewelry retail team. The ideal candidate will have strong interpersonal skills, an eye for fine jewelry, and a commitment to delivering exceptional customer service. This role involves assisting customers with purchases, maintaining product knowledge, and supporting daily store operations.

Key Responsibilities:

• Greet and welcome customers, offering a personalized shopping experience
• Understand customer needs and recommend suitable jewelry pieces
• Explain product features, quality, pricing, and after-sales care
• Handle billing, POS transactions, and manage cash/card payments
• Upsell and cross-sell products to increase store revenue
• Maintain store cleanliness and ensure displays are neat and appealing
• Assist in stock-taking, unpacking new arrivals, and updating displays
• Resolve customer queries and complaints professionally
• Stay updated on the latest jewelry trends and store promotions
• Meet or exceed monthly sales targets and KPIs

Qualifications:

• High school diploma or equivalent (Bachelors degree is a plus)
• 1+ year experience in retail sales, preferably in jewelry or luxury goods
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Basic math and computer skills (POS systems, inventory software)
• Ability to work flexible hours, including weekends and holidays

Compensation & Benefits:

• Competitive salary + commission
• Staff discounts on products
• Sales incentives and bonuses
• Training and career development opportunities
• Other benefits

To Apply: Send your resume to hr@tvisvajewels.com